Solutions

Spa management set up for your type of business

HMS Spa is one panel, but a massage studio, a hammam and a hotel spa have different priorities. Below you can see which modules matter most for each type of business.

The same software, different working patterns

A massage salon, a beauty centre, a hammam and a hotel spa all use the same software; what differs is not the module list but how the day is built. In a massage salon the day turns on room and therapist availability. In a beauty centre the session plan and instalment collection come to the front. In a hammam it is the group arriving at the same hour, and in a hotel spa it is tracking the in-house guest separately from the walk-in client.

So this page is not a product comparison but a guide to working patterns. For each type of business it describes which screens carry the real load during the day and which definitions should be made first during setup. The software itself is the same in all four cases; the difference in setup decides how smoothly the first week goes.

If your business does not sit squarely in one of these four, that is not a problem. Most of the businesses we see are between two of them: between a hair salon and a beauty centre, between a spa and a hammam. In the setup conversation we work out together which pattern is closest to you.

Software usually differentiates by business type in one of two ways. Either a separate edition is sold for each type — which ends with two branches of the same company on two different programs — or a single piece of software is shaped by its setup. We chose the second.

In practice that means this: changing the business type needs no new licence, no new installation and no data migration. You change the service list, the resource definitions and the reporting; the records stay where they are.

Massage Studio

Session- and minute-based services, therapist commissions and regular clients in one place. Reception deducts a session with one click; each therapist sees their own session count on the panel.

  • Session / minute package sales with automatic deduction
  • Performance and commission report per therapist
  • Client notes and satisfaction surveys
Learn more

Beauty & Care Centre

For serial-session services such as skin care, laser and hair removal, the package balance and payment plan progress on the client card; product sales and stock close on the same bill.

  • Serial-session packages and instalment tracking
  • Product sales, barcode and live stock
  • Targeted campaign lists with tags and filters
Learn more

Hammam & SPA

High footfall, short services such as scrub and foam, and staff commissions. Cash desk, collections and expenses on one screen without waiting for end of day.

  • Fast bill opening with printer support
  • Cash, card and bank-transfer collection tracking
  • Staff shifts and commission calculation
Learn more

Hotel SPA

Track hotel guests and walk-in clients separately; bills, consolidated revenue reports and management-ready summaries in one panel.

  • Reporting split by hotel guests and outside clients
  • Income, expenses and receivables on one screen
  • Permission sets for managers, reception and therapists
Learn more

Multi-location Businesses

All locations are managed from one account; the service and price list is updated centrally, and consolidated reports compare locations side by side.

  • Unlimited locations, one admin account
  • Central service, price and staff management
  • Consolidated reports comparing locations
Learn more

Shared Needs

Whatever the type, the foundation is the same

Every spa business shares the same problem: messy records. How many sessions are left, who paid how much, what is in the till today? HMS Spa answers these with a single reliable record on the client card and at the cash desk.

  • Cloud based; no installation, works on every device
  • Free import of your existing client and package records
  • GDPR/KVKK-compliant data hosted in Türkiye and backed up daily
  • iOS and Android mobile app

Choosing

Which pattern is closest to you?

Does your day turn on a resource?

If the number of rooms, cabins or devices limits the booking, the massage-salon pattern is close to you. Setup starts with resource definitions and staff availability.

Does your selling rest on a session plan?

If clients buy a course rather than a single session, the beauty-centre pattern fits. Package definitions, remaining-session tracking and instalment collection are set up from the start.

Do crowds arrive at the same hour?

If group arrivals and locker turnover shape your day, look at the hammam pattern. Group checks and a fast closing flow come to the front.

Do you have two separate client streams?

If you need to track in-house guests separately from walk-in clients, the hotel-spa pattern fits. Client tags and separate reporting are defined from the start.

Frequently asked questions about business types

My business fits more than one type — which pattern should I choose?

There are no separate editions, so you do not have to choose. The software is the same; in setup we decide which definitions come first. For a mixed business we combine the parts each pattern needs.

Can I change the business type later?

Yes. The type is not a setting but a setup choice. The service list, resource definitions and reporting can be changed at any time, with no loss of data.

I have several branches — do they all have to be the same type?

No. On the Enterprise plan each branch is defined with its own service list, working hours and staff. Branches can run on different patterns, and reports read both per branch and in total.

Why are hair salons and barbershops not on this list?

They have pages of their own, where the particular sides of the hair-salon and barbershop pattern are described. The software is still the same.

In a hotel spa, can I post to a room number?

You separate in-house guests from walk-in clients with client tags and report them separately; the check is attached to the guest record. There is no direct link to a hotel management system today, so posting to the room account is done on the hotel’s side.

How long does setup take for each type?

It depends on the length of the service list; in a single-branch business it is usually finished within the same working day. If there is data to import, the size of the file may add another day.

Are there separate editions, or one piece of software?

One piece of software. The four headings on this page are not separate products but setup patterns of the same product. Pricing does not change by type either; plans differ by branch and user count.

Do I have to enter my service list myself?

You do not. During setup we enter your service list, its durations and its prices; sending us a list you already have is enough. After that, adding and editing is in your hands.

Will my business have to close while we move from our current program?

No. The move does not stop the working day; while we load the client list and package balances, you keep working in the old program. It is usually finished by one late afternoon.

Is it suitable for a one-person business?

Yes. One-person salons use the same software; that is what the Starter plan is for. During setup we skip the definitions you do not need and open only the calendar, the client card and the till.

Is the price the same whichever business type I am?

Yes. Pricing does not vary by business type; plans differ only by number of branches, number of users and the scope of support. A massage salon and a beauty centre use the same plan at the same fee.

Test it with your own data

Let’s open your 14-day trial account today and set up your treatment list together.