Beauty salon software: packages, sessions and payments in one place

A beauty salon’s book works differently from a hairdresser’s: the work is not one-off but spread across a series of sessions. If which session of a ten-session hair-removal package a client is on, how much she has paid and how much she still owes are tracked in three separate places, sooner or later the three stop agreeing. Beauty salon software reduces them to a single row: the package row carries the price, the amount paid and the balance next to the sessions used out of the total.

In HMS Spa packages have their own screen and come in two kinds — session-based and minute-based. A session is deducted from the client record or from the appointment; the remaining count updates instantly, and payments and instalments are handled on the same row. Every package the salon sells is defined on the package definitions tab, so reception never retypes a price or a session count when selling one.

Appointments live in a weekly calendar. You pick the branch and the date, click an empty slot to open an appointment and drag it to move it. Because long treatments must not clash over a room, hours outside opening times show as closed and each appointment carries its room on the row. The appointment list filters by client, service, staff member, status and date range, and every row shows the price, the amount paid and the balance.

The client record matters most in this line of work. Beside name, phone and city sit past treatments, notes and tags: allergies, skin type, products used — held on the record rather than in the therapist’s memory. Tags such as VIP, loyal client and allergy show in the list; the loyalty wallet and satisfaction surveys are tabs on the same record. The client list filters by name, city, tag and status.

Retail and stock sit in the same panel. On the store screen a home-care product is sold by scanning a barcode or searching by name and stock code; the Products and Stock tabs keep the catalogue and the count together. The finance screen filters income, expenses and the net figure by branch and date range; reports split into services, retail sales, package sales, staff performance and staff commission and export to Excel and PDF. The panel runs in the browser, and the iOS and Android apps open with the same account.